At approximately 5:30 PM last Wednesday afternoon, my link to the outside world decided to up and quit on me.
After a year being joined at the iris and pupil, the eye tracker in my eye gaze machine died a warrior’s death while valiantly serving me in the writing of my book.
A list of contact names and numbers was quickly compiled and by Thursday evening, a course of action was decided and embarked upon.
We would be sending the broken piece of equipment back east to Dynavox for repair or replacement. Depending on how quickly my insurance company could process and authorize the transaction, I was given a two-week turnaround time frame.
This is Kaiser we’re talking about.
Two months, minimum.
In the meantime, between now and the next time the benevolent gods of expedited paperwork feel like accepting my meager sacrificial offering of an entry level bureaucrat and an old-fashioned, hand-cranked ditto machine, I have been given a loaner eye tracker to use.
Jennifer from the UCSF ALS Center managed to not only find an unused device but she delivered and installed it as well. Thank you.
Major props to Fehmeen and my dad for hitting the phones hard on my behalf and for getting me back in the game sooner as opposed to later. As you are so fond of hearing the Dynavox saying: Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks!!
Be sure to come back tomorrow to find out how I (barely) survived five days without the internet.